At TIAA by Ambi & Anne, every detail matters from how a garment is crafted to the moment it reaches your hands. The following policies are designed to offer clarity, transparency, and a seamless experience that reflects the care behind everything we create.
Terms & Conditions
By accessing our website, placing an order, or engaging with any feature offered through our platform, you agree to be bound by the Terms & Conditions outlined here and elsewhere on our website. These terms are intended to protect both you and our brand while ensuring a refined, reliable shopping experience.
Our collections are produced in limited quantities. As a result, product availability may change without notice. Prices are listed in INR and may be revised periodically to reflect changes in materials, craftsmanship, or market conditions.
Once your order is placed, you will receive a confirmation email acknowledging receipt. On rare occasions, we may need to cancel an order due to:
- Product unavailability
- Pricing discrepancies
- The need for additional verification
Should a cancellation occur, you will be notified promptly and a full refund will be issued without delay.
All content featured on the TIAA by Ambi & Anne website including imagery, designs, text, logos, and brand elements remains the exclusive intellectual property of TIAA by Ambi & Anne. Reproduction or use of any content without prior written consent is strictly prohibited.
These Terms & Conditions are governed by the laws of India. Any disputes shall fall under the jurisdiction of the courts of Mumbai.
Shipping & Delivery
We ship across India with the utmost care and attention to presentation. Each order is prepared thoughtfully to ensure it arrives in pristine condition.
Order preparation typically requires 2-4 business days, allowing us to carefully inspect and package your selections.
Estimated delivery timelines after dispatch:
• Metro cities: 3-5 working days
• Non-metro locations: 5-8 working days
From time to time, complimentary shipping may be offered on eligible orders. When available, this option will appear automatically at checkout.
Once your order has been dispatched, tracking details will be shared so you may follow its journey to you. While we partner with trusted courier services, unforeseen logistical delays may occasionally occur. We appreciate your patience should such situations arise.
Privacy & Confidentiality
Your trust is fundamental to us. Personal information is collected only to the extent necessary to process orders and enhance your experience.
We retain essential details such as your name, contact information, and delivery address solely for order fulfillment and service communication. Payment transactions are processed through secure third-party gateways, and we do not store your financial information.
Your data is never sold, rented, or shared for commercial purposes. Limited information may be shared with trusted service partners only when required to complete operational processes.
Our website may use cookies to improve functionality and user experience. You may manage cookie preferences through your browser settings at any time.
Product Representation Disclaimer
We strive to present every product as accurately as possible. However, variations in lighting, screen displays, and natural materials may result in subtle differences in color or texture. Measurements are approximate; we recommend referring to the size guide for the best fit.
Responsibility for allergies, sensitivities, or unintended use of products rests with the customer. We cannot be held liable for outcomes arising from misuse or factors beyond our control.
Occasionally, the website may undergo maintenance to improve functionality. Temporary interruptions may occur during such updates.
Returns & Exchanges
Each piece undergoes careful inspection before dispatch. If an item does not meet expectations, return or exchange requests must be initiated within 48 hours of delivery.
To be eligible:
• The item must be unused, unworn, and unwashed
• Original tags must remain attached
• The product must be returned in its original packaging
Returns are not accepted for:
• Sale or promotional purchases
• Customized or made-to-order pieces
Once the returned item is received and approved, refunds are processed within 5-7 working days.
For claims related to damage or incorrect delivery, we recommend recording an unboxing video to facilitate prompt resolution.
About Us
TIAA by Ambi & Anne was born from a shared vision clothing that speaks softly yet leaves a lasting impression. Each creation reflects restraint, intention, and enduring elegance.
Our pieces are designed to complement presence rather than compete with it. Quiet sophistication guides every stitch, every fabric choice, every silhouette. What we offer is not excess, but refinement garments that feel personal, timeless, and assured.
True luxury is not abundance; it is care, craftsmanship, and the confidence that what you wear has been made with purpose.
